Privacy and Policy

PRIVACY POLICY FOR CRAFT VILLA ACADEMY

1. Background

This privacy policy governs the collection, use, storage, disclosure, transfer, or processing of personal information or sensitive personal information by Craft Villa Academy (us, we, our) through https://craftvillaacademy.com or in relation to services offered by https://craftvillaacademy.com. We are committed to protecting the security of your personal information and safeguarding your privacy. This privacy policy (Privacy Policy) clarifies the manner in which we collect information from you and use this information that we have collected or received about you.

The Privacy Policy will inform you about:

• What information we collect and why we collect it
• How we use that information, including how we share it with third parties
• Your rights and options
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2. The Information That We Collect

Any information collected in accordance with this Privacy Policy will be collected by us and retained either by us or by https://craftvillaacademy.com.

We may collect information from you to provide details about our courses and services, such as Beauty & Aesthetics, Makeup Artistry, Skin & Esthiology, Hair Dressing, Eyelash Artistry, Nutrition, Nails, Comprehensive International Spa Therapies, that you request from us through https://craftvillaacademy.com or otherwise.

The kinds of personal information that you may be required to provide include:

• Name
• Mobile number
• Email ID
• Location Interested in
• Educational Qualification
• Objective to join the course
• Cookies
• Device details for filling the form and exploring the website

The kinds of sensitive personal information that you may be required to provide include:

• Gender
• Preferred Card details when making an online transaction to purchase a course or pay fees (captured at the payment gateway)

Please note that we collect such sensitive personal information based on your consent when you click ["I agree"] at the time of [sign up/log-in/access] or otherwise for the collection, storage, use, recording, processing, sharing, and/or transfer of such information in the manner provided under this Privacy Policy.

3. Uses of Information

We collect information from you for one or more of the following purposes:

• To enable and facilitate services and provision of products, including creating, developing, and improving our products and services
• To operate and improve the website experience
• For research, development, and enhancement of service quality, including conducting market research and analytics
• To enable communication between you and us, including responding to your queries and providing customer support
• For marketing and outreach, including providing personalized advertisements of our products and services
• To comply with legal and regulatory requirements
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4. Your Rights

You have the following rights under this Privacy Policy in relation to your information:

• Right of Access, Modification, and Deletion: You can access and review your information at any time. You may also modify any information that is inaccurate.
• Right to Deletion: You may request the deletion of any sensitive personal information by sending an email to the Grievance Officer mentioned below. However, this may affect our ability to provide you with products or services and may lead to the discontinuation of such services.
• Security and Confidentiality: We strive to ensure the security, integrity, and privacy of your information and protect it against unauthorized access, alteration, disclosure, or destruction.
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5. Disclosures and Transfer

All sensitive personal information that we collect is disclosed or transferred only under the following circumstances:

• Disclosures to Affiliates/Group Companies: We share information with affiliates/group companies for research, development, and marketing.
• Mandatory Disclosures or Transfers: As required by applicable laws or judicial/governmental proceedings.
• Disclosures to Service Providers: We may share information with third parties who perform services on our behalf.
• Corporate Changes: In case of mergers, acquisitions, or sales of our business.
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6. Data Retention

All sensitive personal information collected by us will be retained only as long as necessary.

7. Amendments to this Privacy Policy

We may revise the Privacy Policy from time to time. Any such changes will be posted on https://craftvillaacademy.com/promotion-page/privacypolicy.

We encourage you to check this page periodically for modifications or revisions. However, where required by law, we will obtain additional consent from you for any changes.

8. Grievance Officer

If you have any concerns or questions regarding this Privacy Policy, you may contact our Grievance Officer:

📌 Vikas
📞 +91 7027044255
📧 craftvillaacademy@gmail.com